Terms & Conditions

Waiver and Release

By signing up for sessions at Reform Pilates you acknowledge that you have voluntarily chosen to participate in a program of potentially intense physical exercise. You further acknowledge that Reform Pilates strongly recommends that you consult with your physician prior to commencing any classes. You acknowledge that you are fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to, abnormal blood pressure, fainting, heart attack or death. You assume all risk for your health and well being, and fully release and hold harmless for any responsibility, cost or damages Reform Pilates, its instructors, members and associates. You acknowledge that your agreement to this release applies to each time you visit Reform Pilates in studio or online. You hereby acknowledge that you, and any minor under your care, have voluntarily chosen to participate. You assume all risk for your health and well being, and that of any minor under your care, and fully release Reform Pilates from all liability.

Cancellation Policy

There is no charge to your account if you cancel at least 24 hours in advance of your scheduled class time. Late cancellations and no shows will be deducted as a class from your membership pack or considered a full charge to your account if you have pre-paid as a drop in. To cancel a class, please log into your online account and remove your reservation from the class. If you have a Private, Consultation or Duet booked and would like to cancel, please contact the studio.

If you are signed up on a waitlist and a space opens up, you will automatically be added to the class up to 1 hour prior to class start time. If you no longer wish to be in that class, you are required to remove yourself from that class to avoid cancellation charges.

Purchase Policy

Classes and instructor assignments are subject to change. Pricing is subject to change without notice. All class packages are non-transferable and non-refundable; there are no exceptions. The Fundamentals Series expire 8 weeks from the start of the first session. There are no make up classes; there are no exceptions. A “HOLD” on your account is only available one time per pre-paid package. The maximum hold is 2 weeks. You must speak to an instructor, in person, to confirm a hold to your account.

All Pre-paid sessions and package pricing have an expiry date from 8 weeks to 6 months. Please ensure you are aware of the timeline on your pre-paid sessions as there are no extensions. Introductory and Private Sessions of 5, Apparatus and Mat classes of 5 as well as The Fundamentals Series, expire in 3 months or less. Private Sessions and Apparatus and Mat classes of 10 and over all expire in 6 months from the date of purchase. There are no exceptions.